Services
A key part to any custom software solution is determining your business requirements
then analysing the processes and workflow procedures to meet those requirements.
Jenasys Design will then determine the benefits, costs and time frames to create
an electronic solution.
Jenasys can also review software your organisation is considering kpurchasing.
Its often very important for software to integrate into other systems, so a software
service provider like Jenasys Design is a prime candidate for an objective review
of other software solutions.
Building in house software to solve business processes can provide you with a competitive
advantage. Jenasys Design can work with your business to develop a range of different
types of software solutions. Software solutions we provide usually start with simple
Microsoft Office template documents. These then migrate to flexible multi user Microsoft
Access databases for a small office environment. Solutions can then be scaled up
to a high volume web based application solution and or dedicated database servers
solutions that use Microsoft SQL server.
Jenasys Design elects to use some of the most popular software tools in the world.
This ensures that your business is investing in mainstream software solutions. Some
the key technologies that Jenasys Design uses are:
Software Languages and Engines
.Net Framework, Visual Basic
Databases
Microsoft Access and SQL Server
Web Applications
Active server pages
Installing Software
Windows Installer
How do you benefit from Jenasys writing your software
- We use pre tested code libraries.
- Experience in a wide range of software solutions and situations.
- We have software that generates software code, improving speed and reliability of
our solutions.
- Problem solving skills and experience with technical problems.
- Our staff regularly attend technical seminars and we have an extensive resource
library or magazines, books and electronic help.
Once Jenasys Design has established personal contact with administrators and users
of the system, we prefer to use the Internet to deliver solutions. It is cheaper
for our clients and provides faster response than most other methods. We utilise
industry standard installers with which most PC users are familiar.
Phone Support
Our support offices in Brisbane or the
Gold Coast
for a fast response to queries.
Email Support
sales@jenasysdesign.com.au
Web Support
"Work Order" is our interactive support tool. It is a database that Jenasys Design
uses internally to manage projects. We are currently in the process of creating
a web interface for this database.
Training, User Manuals or On Line Help
Jenasys Design uses Microsoft Word or Robohelp software to provide user manuals,
online HTML help or intranet/Extranet solutions for your software.
The Jenasys Application Support Service (JASS) is a proactive tool inbuilt into
all our solutions. It automatically emails any unexpected behaviour back to our
software developers. The experienced support staff at Jenasys Design can review
the problem immediately using all the extensive technical resources available to
our team.
Advantages to your Business
- Provides industry best practice.
- Improves software quality.
- Reduces end user frustration by having experts solve technical problems.
- Provides proactive application error handling support process.
- Is fully integrated with the "Work Order" project management process.
Further Information on JASS
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